Palveluehdot

These Terms of Service ("Terms") govern access to and use of Liike Ads AI ("Liike Ads", "Service"), a software-as-a-service product operated by Liike Digital Oy, a company incorporated in Finland.

By creating an account, purchasing a subscription or otherwise using Liike Ads, you agree to these Terms.

If you are acting on behalf of a company or other organisation, you confirm that you have authority to bind that organisation.

Mandatory rights available to consumers under applicable law are not restricted by these Terms.

1. Liike Ads

Liike Ads is a self-service cloud-based software platform that provides automated tools for generating and managing advertising and digital-content assets, including advertising copy, images, videos and related creative materials.

Liike Ads may use third-party artificial-intelligence models and infrastructure, including services supplied by third-party AI providers.

A Liike Ads subscription does not include marketing-agency services, campaign management, media buying, one-to-one consulting or bespoke design services unless those services are expressly agreed under a separate written agreement with Liike Digital Oy.

2. Eligibility and Accounts

You must have legal capacity to enter into the applicable agreement.

If you use Liike Ads as a business customer, you represent that the information supplied about your organisation is accurate and that you are authorised to act for it.

You must provide accurate account information and keep your login credentials secure. You are responsible for activity performed through your account to the extent permitted by applicable law.

You must notify us promptly at support@liikedigital.fi if you reasonably believe that your account has been compromised.

Accounts may not be sold, transferred or shared in a manner inconsistent with the applicable plan.

3. Consumer and Business Customers

A "Consumer" is a natural person acting primarily for purposes outside their trade, business, craft or profession.

A "Business Customer" is a person or organisation acquiring or using Liike Ads primarily for business or professional purposes.

Certain provisions of these Terms apply differently to Consumers and Business Customers.

Nothing in these Terms excludes or limits rights that cannot lawfully be excluded or limited.

4. Recurring Subscriptions

Starter, Creator and Pro are monthly recurring subscriptions.

The standard monthly plans are:

• Starter — €19.90 per month — 100 Subscription Credits per verified paid subscription period
• Creator — €39.90 per month — 250 Subscription Credits per verified paid subscription period
• Pro — €99.90 per month — 600 Subscription Credits per verified paid subscription period

The current price, included credits, billing frequency, applicable taxes and material plan conditions will be shown before purchase.

Unless cancelled in accordance with the applicable cancellation process, a subscription renews for successive monthly billing periods and the applicable recurring price is charged through CopeCart.

Cancellation stops future renewal. Unless otherwise required by law, stated by CopeCart for the transaction, or resulting from a refund, withdrawal, chargeback or other separately applicable event, cancellation does not terminate access immediately and the customer retains the paid service entitlement until the end of the applicable paid-through period.

5. Purchases through CopeCart

Liike Ads AI is operated and fulfilled by Liike Digital Oy. Where a subscription or other eligible purchase is made through CopeCart, CopeCart GmbH acts as the contractual reseller and seller to the customer for that purchase. CopeCart handles the customer-facing checkout, payment collection, applicable transaction taxes, invoicing and recurring billing for the CopeCart transaction.

The customer's purchase transaction with CopeCart is subject to the applicable CopeCart buyer terms and checkout conditions. Liike Digital Oy remains responsible for operating Liike Ads AI, providing access to the software, maintaining the customer's Liike Ads account and providing the applicable service entitlement and credits.

Liike Digital Oy does not issue a separate customer tax invoice for a purchase for which CopeCart is the contractual reseller and invoice issuer.

6. Subscription Credits

Each verified initial subscription payment grants the credit allowance associated with the purchased plan. Each subsequent verified paid renewal grants one additional plan credit allowance.

Starter grants 100 Subscription Credits per verified paid subscription period, Creator grants 250, and Pro grants 600.

Unused Subscription Credits are preserved and carry forward while the applicable paid subscription entitlement remains active. A renewal adds the new period's credit allowance to the customer's remaining eligible Subscription Credit balance; it does not automatically erase the unused balance.

Cancelling future renewal does not itself erase remaining credits during the customer's current paid-through period.

Subscription Credits remain internal service-usage units and are not money, electronic money, stored monetary value or a financial instrument and cannot be redeemed for cash.

Subscription Credits and Prepaid Credits are separate balances.

Unless otherwise stated, available Subscription Credits are consumed before Prepaid Credits.

7. Prepaid Credits

Where offered, customers with an eligible Liike Ads subscription may be able to purchase supplemental usage credits ('Prepaid Credits'). The available package size, price and number of credits will be displayed before purchase.

No arbitrary expiry while eligible subscription remains active

Prepaid Credits do not expire merely because time passes while the customer continuously maintains an eligible active Liike Ads subscription, unless different terms have been expressly agreed for an Enterprise customer.

Subscription requirement

An eligible active Liike Ads subscription is required to use Prepaid Credits.

Cancelling future automatic renewal does not end the paid service period. If a customer cancels future renewal but the current paid subscription remains active until a later date, Prepaid Credits remain usable until the qualifying subscription actually terminates.

Expiry at actual subscription termination

When the qualifying subscription actually terminates, any remaining unused Prepaid Credits expire permanently and cannot be restored by later reactivation.

Prepaid Credits are internal service-usage units, not cash, stored value, deposits, transferable property or cash-redeemable.

Nothing in this section restricts mandatory consumer withdrawal, refund, conformity, remedy or chargeback rights.

8. Nature of Credits

Subscription Credits and Prepaid Credits are contractual units for measuring access to eligible Liike Ads functionality.

Credits are not money, electronic money, stored value, cryptocurrency, securities or financial instruments.

Credits:

• have no cash-redemption value;
• cannot be exchanged for cash;
• cannot ordinarily be transferred between unrelated accounts;
• cannot be used to purchase goods or services outside Liike Ads; and
• do not constitute a euro-denominated customer account.

Payment of a particular euro amount for a Prepaid Credit package does not create a corresponding euro account balance.

9. Credit Consumption

Different models and functions may consume different amounts of credits.

Where reasonably practicable, Liike Ads will display the applicable credit cost before or in connection with a generation.

Liike Digital may prospectively modify credit-consumption rates where reasonably necessary because of changes in AI-provider costs, models, functionality, technical requirements or other legitimate operational reasons.

Changes do not retroactively alter credits already consumed.

Material changes will be communicated where required by applicable law.

10. Failed Generations

Where a generation fails because of an eligible technical failure before usable output is delivered, Liike Ads will ordinarily return the credits consumed for that generation.

Any returned credits must preserve the original credit type. Subscription Credits are returned as Subscription Credits and Prepaid Credits as Prepaid Credits.

An output is not automatically considered a failed generation merely because the customer dislikes it, decides not to use it, or considers it commercially unsuitable.

Mandatory statutory remedies remain unaffected.

11. Upgrades and Downgrades

Available upgrade and downgrade options and their financial effects will be shown when the change is requested.

Changing subscription plan must not erase valid Prepaid Credits.

Any effect on Subscription Credits may depend on the effective date of the plan change and will be disclosed before confirmation.

12. Cancellation, Withdrawal and Refunds

Ordinary subscription cancellation, statutory consumer withdrawal, account termination, account deletion, refunds and chargebacks are separate events.

Detailed rules are provided in the Liike Ads Refund, Cancellation & Withdrawal Policy, which forms part of the contractual framework.

Consumers may have statutory withdrawal and digital-service remedies under applicable Finnish and EU law.

Nothing in these Terms removes those rights.

13. Refunds, Reversals and Chargebacks

Refund, reversal and chargeback events are recorded separately from the original payment and subscription entitlement in order to preserve an audit trail.

A refund, reversal or chargeback does not automatically create a negative credit balance, claw back Subscription Credits, claw back unrelated Prepaid Credits, immediately terminate a subscription, or automatically remove a plan or role.

Any entitlement consequences depend on the relevant transaction, applicable law, the applicable CopeCart terms and the applicable Liike Ads policy.

Liike Digital and the applicable MoR may take reasonable measures to prevent fraud or duplicate recovery, including where appropriate under applicable law and contract.

Mandatory consumer rights remain unaffected.

14. Customer Inputs

You retain any rights you have in prompts, text, logos, photographs, videos, brand assets, reference materials and other content that you submit to Liike Ads ("Inputs").

You grant Liike Digital the rights reasonably necessary to host, process, transmit and otherwise use Inputs to operate, secure, support and provide the Service.

You represent that you have the rights, licences, permissions and lawful basis necessary to submit and use your Inputs.

You must not submit material in violation of law, third-party rights or the Acceptable Use & AI Content Policy.

15. AI-Generated Outputs

Liike Ads may produce text, images, video or other generated material ("Outputs").

As between you and Liike Digital, and to the extent permitted by applicable law and relevant third-party provider terms, Liike Digital does not claim ownership of your eligible Outputs merely because they were generated using Liike Ads.

This does not transfer ownership of Liike Digital's software, technology, interfaces, templates, branding or other pre-existing intellectual property.

AI-generated Outputs may not qualify for copyright or other intellectual-property protection in every jurisdiction.

Outputs may not be unique. Other users or AI systems may generate identical or similar material.

Liike Digital does not warrant that Outputs are non-infringing or suitable for registration or protection as intellectual property.

16. Human Review and Advertising Responsibility

AI systems can produce inaccurate, incomplete, misleading, inappropriate or otherwise unsuitable content.

You must review Outputs before publication or commercial use.

You are responsible for verifying factual claims, prices, product characteristics, legal disclosures, licences, permissions and other representations contained in advertising that you publish.

Liike Digital does not guarantee that an Output complies with the policies of Meta, Google, TikTok or another advertising, marketplace or social-media platform.

You remain responsible for determining whether your advertising and use of Outputs complies with laws and rules applicable to your business, industry, products, audience and jurisdiction.

17. Acceptable Use

You must comply with the Liike Ads Acceptable Use & AI Content Policy.

You must not use Liike Ads for unlawful, fraudulent, deceptive, infringing, abusive or otherwise prohibited purposes.

Liike Digital may apply automated or manual safeguards reasonably necessary to protect users, third parties, the Service and upstream providers.

18. Third-Party Services and AI Providers

Liike Ads depends on third-party infrastructure and AI providers.

Availability, functionality and model behaviour may therefore be affected by changes made by those providers.

Liike Digital may replace, add or remove providers where reasonably necessary to operate the Service, subject to applicable contractual and data-protection requirements.

Relevant personal-data processing is described in the Liike Ads Privacy Notice and Subprocessor List.

19. Service Availability and Changes

Liike Digital aims to provide a reliable Service but does not guarantee uninterrupted or error-free operation.

Maintenance, security incidents, third-party outages, model availability or other technical circumstances may temporarily affect access.

Liike Digital may modify functionality where reasonably necessary for security, legal compliance, technical operation, improvement or commercial development.

Consumer rights concerning conformity and modifications of digital services remain unaffected.

20. Suspension and Termination

Liike Digital may reasonably restrict or suspend access where necessary because of suspected fraud, security risk, unlawful activity, material breach, payment failure, abuse or requirements imposed by law or an upstream provider.

Where appropriate and legally required, the customer will receive notice and an opportunity to remedy the issue.

If access is temporarily suspended, Prepaid Credits ordinarily remain associated with the account but may be inaccessible during suspension.

If Liike Digital permanently terminates service because of a material customer breach, treatment of remaining credits will depend on the circumstances, applicable law and applicable MoR procedures.

If Liike Digital terminates paid service without customer breach or permanently discontinues relevant functionality so that purchased Prepaid Credits cannot be used, Liike Digital will provide any refund, alternative access or other remedy required by applicable law and contract.

21. Account Deletion

Account deletion is different from cancelling a subscription.

A customer requesting deletion while Prepaid Credits remain must be warned that deletion may permanently affect future access to those credits.

Account deletion does not waive statutory consumer rights or an existing entitlement to a refund or other legal remedy.

Liike Digital may retain accounting, transaction, contractual, security and compliance records after deletion where retention remains required or permitted by applicable law.

22. Intellectual Property in Liike Ads

Liike Digital and its licensors retain all applicable rights in the Liike Ads software, platform, code, design, branding, documentation, technology and other proprietary materials.

Except for the limited right to use the Service in accordance with these Terms, no rights in Liike Digital intellectual property are transferred to the customer.

23. Privacy

Personal data is processed in accordance with the Liike Ads Privacy Notice.

Where Liike Digital processes personal data on behalf of a Business Customer as processor, applicable data-processing terms may additionally apply.

24. Consumer Rights

Consumers retain all mandatory rights available under applicable consumer law, including applicable rights concerning pre-contract information, withdrawal, conformity, remedies and unfair terms.

If these Terms conflict with a mandatory consumer-law requirement, the mandatory requirement prevails.

25. Business Customers

For Business Customers, to the maximum extent permitted by applicable law:

Liike Ads is provided for professional use and the Business Customer is responsible for assessing whether it is suitable for its purposes.

Liike Digital is not responsible for indirect or consequential loss, loss of profit, revenue, business opportunity, goodwill, anticipated savings or advertising performance except where liability cannot lawfully be excluded.

Subject to liability that cannot legally be limited, Liike Digital's aggregate contractual liability to a Business Customer may be limited to the fees attributable to that customer's Liike Ads service during the twelve months preceding the event giving rise to the claim.

Any negotiated Enterprise agreement or Order Form may establish different provisions.

These B2B limitations do not apply to Consumers.

26. Enterprise Customers

Enterprise or privately negotiated customers may enter into an Order Form, Enterprise Agreement, DPA, SLA or other written agreement.

Such documents may establish different provisions concerning credit allocation, rollover, prepaid-credit expiry, service levels, support, pricing, liability and termination.

Where an executed Enterprise Order Form expressly conflicts with these Terms, the Order Form controls to the extent stated in it.

27. Changes to These Terms

Liike Digital may update these Terms for legitimate reasons including legal, security, technical or operational changes.

Material changes affecting an existing paid relationship will be communicated as required by applicable law.

The current version and effective date will remain available through the Service.

28. Governing Law and Disputes

These Terms are governed by Finnish law, without depriving a Consumer of mandatory protections available under the law applicable to that Consumer.

Consumers should first contact support@liikedigital.fi.

Consumers may also have access to Finnish consumer advisory and dispute-resolution mechanisms and other mandatory dispute-resolution rights applicable to them.

Business disputes may be subject to any separately agreed dispute-resolution provisions.

Company & Contact

Liike Digital Oy
Business ID: 3612672-1
VAT ID: FI36126721
Vanhanlinnantie 3b
00900 Helsinki
Finland

Support: support@liikedigital.fi
Privacy: privacy@liikedigital.fi